Analyzing Scope Creep

Scope Creep

Change in scope could affect both the budget and the timeline (Laureate Education Inc., n.d.). I was responsible for developing a workshop on group work; I did research and started the design of the workshop. After presenting and reviewing a first draft to the client, he asked to include points related to peer assessment. This is a related topic and could enhance the topic, however, it was not specified in the objectives of the workshop, so the assessment part was out of scope and considered as scoop creep. Dr. Solovich explained that scoop creep happens as a result of a new idea from senior management (Laureate Education Inc., n.d.). Besides affecting the timeline for the design, when implementing the workshop, the facilitator ran out of time and was not able to finish all the content which affected the overall quality of the workshop.

At that time, we as a team, accepted the change, but did not plan for it or for the change process. We informally handled the request for change and as a team we were committed to extending the project’s scoop without accounting for the additional time and resources (Portny, Mantel, Meredith, Shafer, & Sutton, 2008).

Looking back on the experience now, as a project manager, I would have created a change control system (Portny et al., 2008). The system could be achieved by the following steps:

• Review the request for changemonitor_evaluate_correct
• Identify the impact of change on the project in terms of schedule, budget and performance
• Evaluate the disadvantage and benefits of the requested change and the appropriate alternatives if applicable
• Authorize personnel to approve or reject the change
• Communicate the change and ensure it is implemented accurately
• Report the progress and impact of the change to all stakeholders
(Portny et al., 2008).

Another idea is to suggest to the client to create an additional workshop and deal with it as a new project (Laureate Education Inc., n.d.). Additionally, I would use change request forms to formally document the change and assess the impact. These forms could be used as a tool to educate the stakeholders on the change process (Doll, 2001).

Finally, it is sometimes impossible to avoid scope creep (Portny et al., 2008), however, it is possible to monitor and control change; using clear communication and accurate change plans project managers could manage change in projects effectively.

References:
Doll, S. (2001). Seven steps for avoiding scope creep. Retrieved from http://www.techrepublic.com/article/seven-steps-for-avoiding-scope-creep/1045555

Laureate Education Inc. (Producer). (n.d.). Monitoring projects [Video Webcast]. Retrieved from https://class.waldenu.edu/webapps/portal/frameset.jsp?tab_tab_group_id=_2_1&url=%2Fwebapps%2Fblackboard%2Fexecute%2Flauncher%3Ftype%3DCourse%26id%3D_1957702_1%26url%3D

Portny, S. E., Mantel, S. J., Meredith, J. R., Shafer, S. M., Sutton, M. M., & Kramer, B. E. (2008). Project management: Planning, scheduling, and controlling projects. Hoboken, NJ: John Wiley & Sons, Inc.

[Unitiled image of a monster with scoop creep]. Retrived from http://rightideas-brightideas.blogspot.ca/2010/05/stop-scope-creep-1-killer-of-projects.html

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